Terms of Service
These Terms of Service (“Terms”) govern your access to and use of our website. By visiting, browsing, submitting a contact form, booking an intro call, or otherwise using the site, you agree to these Terms. If you do not agree, please do not use the website.
Purchases made through the site are also subject to separate purchase agreements described in Section 4. Those agreements control the commercial terms for the specific product you buy.
1. About Grigsby and This Website
Grigsby Accounting Group is a professional tax, accounting, and advisory firm owned and operated by Dee Grigsby. Our office is located at 333 Texas Street, Suite 1300, Shreveport, LA 71101.
This website provides information about our services, educational content, contact options, service checkout, webinar registration, and client intake tools. General information on the site describes what we offer. It does not by itself create a client relationship or replace a signed engagement letter or purchase agreement.
2. Using Our Website
You agree to use the website lawfully and in good faith. You may not:
- Attempt to gain unauthorized access to our systems, accounts, or data
- Interfere with site operation, security features, or other users
- Scrape, harvest, or copy site content or data by automated means without our written permission
- Submit false, misleading, or harmful information through forms or checkout
- Use the site to transmit malware, spam, or unlawful content
- Misrepresent your identity or affiliation with Grigsby
We may suspend or restrict access if we reasonably believe these Terms have been violated or if needed to protect the site, our clients, or our staff.
3. Contact Form, Quote Requests, and General Inquiries
When you submit a contact form or quote request, you agree to provide accurate information. Depending on the form, we may collect your name, email address, phone number, business or entity name, inquiry type, selected services, and your message.
Submitting a contact or quote form does not guarantee that Grigsby will accept you as a client or that any particular service is available at a quoted price. A professional engagement begins only when you accept a written agreement and meet any payment or intake requirements described in that agreement or at checkout.
We respond to inquiries during normal business hours. Response times vary by season and volume.
4. Purchases and Separate Purchase Agreements
Some site activity leads to a paid purchase. Checkout requires acceptance of the applicable purchase agreement for that product. Those agreements are incorporated into these Terms by reference for the relevant transaction. If there is a conflict between these Terms and a purchase agreement for a completed purchase, the purchase agreement controls that purchase.
4.1 Professional Services
When you buy tax, accounting, bookkeeping, payroll, advisory, or related services through our services catalog, you must accept the Service Purchase and Engagement Agreement at checkout before payment.
- Published agreement: services/service-agreement.html
- Agreement version: 2026-08-19 (as shown on the agreement page)
That agreement covers fixed-fee deposits, recurring billing, scope, intro calls, refunds, recurring service cancellation, professional standards, confidentiality, Stripe checkout, electronic acceptance, limitation of liability, and Louisiana governing law for the services you purchase. We do not repeat those terms here.
4.2 Paid Webinars
When you register for a paid live webinar, you must accept the Webinar Purchase Agreement on the webinar landing page before payment.
- Published agreement: webinar/purchase-agreement.html
- Effective date: August 11, 2026 (as shown on the agreement page)
That agreement covers one-seat access, Google Meet delivery, refund timing, educational content, intellectual property, Stripe checkout, electronic acceptance, limitation of liability, and Louisiana governing law for the webinar you purchase.
4.3 Electronic Acceptance at Checkout
For both services and webinars, electronic acceptance requires checking the required agreement checkbox, typing your full legal name as your electronic signature, and completing payment through Stripe. Details appear in the applicable purchase agreement.
5. Recurring Services and Auto-Renewal
Certain services in our catalog are billed on a recurring basis (for example, monthly bookkeeping, payroll processing, sales tax filings, or advisory retainers). When you purchase a recurring service:
- You pay the full fee for the first billing period at checkout as shown in your cart (not a 50% deposit).
- Recurring charges continue automatically at the rate and interval shown for that service until you cancel, unless your cart or written quote states otherwise.
- Billing, payment method updates, and cancellation for eligible subscriptions may be managed through the Stripe Customer Portal when we make that option available for your account (portal URL provided via environment configuration at deploy time; link also sent in confirmation email when enabled).
- You may also cancel recurring services by written notice to contact@grigsbyaccountinggroup.com. Cancellation is generally effective at the end of the current paid billing period, subject to the Service Purchase and Engagement Agreement.
- Cancellation does not relieve you of fees for work already performed or periods already billed.
Fee changes, annual prepayment options, and refund rules for recurring services are governed by the Service Purchase and Engagement Agreement and your engagement confirmation, not by this section alone.
Note for Dee legal review: Recurring checkout charges the full first period (not 50% deposit). Confirm Stripe Customer Portal cancel paths, env placeholder for portal URL, and notice periods before go-live.
6. Intro Calls and Scheduling
After certain service purchases, or when you request a quote-only item, you may book an introductory call through scheduling tools linked from our website. Availability may be provided through GoHighLevel or related calendar integrations configured by Grigsby.
You are responsible for providing accurate contact information, attending at the scheduled time or rescheduling with reasonable notice, and completing intake steps we request. Missed appointments or delayed intake may affect timelines described in your purchase agreement.
Intro calls help confirm scope and next steps. They do not replace the written purchase or engagement agreement that applies to your services.
7. Client Forms and Document Intake
We may provide links to Google Forms and related tools for client questionnaires, engagement letters, and document generation. Those forms have their own instructions and may collect information needed to prepare firm documents or begin work.
Information submitted through client forms is handled according to our Privacy Policy and professional confidentiality obligations. Submitting a form does not guarantee acceptance of every requested document type or service outcome.
8. Intellectual Property
The website and its content, including text, graphics, logos, layout, and downloadable materials we provide, are owned by Grigsby or our licensors and are protected by applicable intellectual property laws.
You may view and print reasonable portions of the site for personal reference or to evaluate our services. You may not copy, modify, distribute, publicly display, or create derivative works from site content for commercial use without our written permission, except as allowed by law.
Webinar and deliverable ownership rules for paid products are set in the applicable purchase agreement.
9. Website Content and Your Responsibilities
Articles, FAQs, webinar previews, and other general content on the site explain topics we work on every day. That content is written for a broad audience and may not address your specific facts.
When you become a client under a signed agreement, Grigsby performs professional services under the standards described in that engagement. Until then, browsing the site or submitting a form does not create personalized professional advice for your situation.
You remain responsible for decisions you make based on general website content and for providing complete, accurate information when you engage our firm.
10. Third-Party Services and Links
We use trusted third parties to operate parts of the website and our client workflows, including:
| Provider | Role |
|---|---|
| Stripe | Payment processing for checkout and subscriptions |
| Resend | Transactional email delivery |
| Vercel | Website hosting and serverless functions |
| Calendar, Drive, Forms, Meet, and Apps Script automation | |
| GoHighLevel | Intro-call availability and scheduling |
Those providers have their own terms and privacy practices. We do not control third-party websites linked from our site. Your use of third-party services may be subject to their policies.
More detail on how we handle personal information appears in our Privacy Policy.
11. Disclaimers
The website is provided on an “as is” and “as available” basis for general information and commerce. To the fullest extent permitted by law, we disclaim warranties of any kind, whether express or implied, regarding uninterrupted or error-free operation, accuracy of all general content, or fitness for a particular purpose beyond the professional services you purchase under a separate agreement.
Nothing in these Terms limits professional duties Grigsby owes you under a signed purchase or engagement agreement for paid services.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Grigsby’s total liability arising out of or relating to your use of the website (other than a purchase covered by a purchase agreement) shall not exceed one hundred U.S. dollars ($100) or the amount you paid to Grigsby through the website in the twelve (12) months before the event giving rise to the claim, whichever is greater.
This limitation applies to website browsing, form submissions, and scheduling use. Claims relating to a completed service or webinar purchase are governed by the limitation section in the applicable purchase agreement, which may differ from this section.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by law, including liability arising from gross negligence, willful misconduct, or fraud.
13. Governing Law; Disputes
These Terms are governed by the laws of the State of Louisiana, without regard to conflict-of-laws principles.
For website use that does not involve a purchase agreement, any dispute arising out of or relating to these Terms shall be brought in the state or federal courts located in Caddo Parish, Louisiana, and you consent to that venue, unless mandatory law requires otherwise.
Purchases: Disputes relating to services or webinars you buy through the site are handled under the governing law and dispute provisions in the applicable purchase agreement (currently Louisiana law and binding arbitration in Shreveport for those agreements, unless mandatory law requires otherwise).
14. Changes to These Terms
We may update these Terms from time to time. The Last updated date at the top of this page shows when the current version was posted. Material changes may also be noted on the website.
Your continued use of the site after updated Terms are posted constitutes acceptance of the revised Terms for website use. Completed purchases remain governed by the purchase agreement version accepted at checkout, unless mandatory law provides otherwise.
15. Contact
Questions about these Terms or the website are welcome:
Grigsby Accounting Group
333 Texas Street, Suite 1300
Shreveport, LA 71101
Email: contact@grigsbyaccountinggroup.com
Phone: (318) 333-6401
For questions about a specific service or webinar purchase, include your order email, full name, and a brief description of the purchase so we can route your message promptly.
Effective August 19, 2026.